Proactivanet ITSM Software 3.5.3
Free Version
Publisher Description
Proactivanet is an IT service management solution fully aligned with ITIL® best practices and the ISO 20000 standard.
In this application, support technicians can easily manage and resolve incidents and requests reported to the IT department and end users can quickly and easily report a new incident or request and be informed at all times of the status of their ticket.
It also offers a high level of customization to adapt to the specific needs of each organization: custom fields, workflow management, authorization request, etc.
Proactivanet's Incident and Request Management provides several benefits, among others:
• Cost Reduction: through the ability to meet increased demand with the same number of support technicians, providing users with self-service capabilities through the User Portal and reducing the number of first-line technicians dedicated to handling repetitive calls and sorting tickets.
• Improved support technicians productivity: reducing the volume of user calls and automating the creation of repetitive requests and incidents using programmed templates, by e.g. for routine maintenance tasks.
• Improved end-user productivity: significantly reducing the time required to resolve incidents and requests and providing them with self-service resources so that they can solve their needs without having to wait for support technicians.
Proactivanet ITSM Software is certified by PinkVERIFY 2011 in a total of 13 processes, and has obtained ITIL® Software Scheme (ISS) Gold approval, the highest levels of recognition granted to ITSM platforms. These certifications demonstrate not only the total alignment of the tool with ITIL® best practices, but also the ease of use for end users and a high degree of process automation.
Jun 16, 2020
Version 3.5.3
Added support for push notifications.
About Proactivanet ITSM Software
Proactivanet ITSM Software is a free app for iOS published in the System Maintenance list of apps, part of System Utilities.
The company that develops Proactivanet ITSM Software is Espiral MS. The latest version released by its developer is 3.5.3.
To install Proactivanet ITSM Software on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2020-06-16 and was downloaded 26 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Proactivanet ITSM Software as malware if the download link is broken.
How to install Proactivanet ITSM Software on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the Proactivanet ITSM Software is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After Proactivanet ITSM Software is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
